Returns Policy

At Gray Blush Gallery, you are a member of our community, and we value your well-being more than your wallet. Amongst the most important qualities of art is being able to appreciate it in your particular space. If you can’t enjoy it for some reason—or no reason at all—you may return it within 10 calendar days of delivery. We’ll process a full refund and pay your domestic return shipping.

Here’s how it works:

• If you’d like to return a piece, please call 800-735-1475 or email service@grayblush.com as soon as practicable. We're open from 11:00 AM to 7:00 PM Eastern Time, Tuesday through Saturday.

• We limit returns to a period of 10 calendar days, which begins upon delivery. This allows us to reoffer the piece to other members of our community and helps us pay our artists in a timely fashion.

• We will send you a prepaid shipping label via email, which we ask that you affix to the original shipping box. By using the original packaging, we can offer you free domestic return shipping.

• Simply drop off the package at the nearest FedEx Office or FedEx staffed location within the 10-day period, and you’re covered!

• Upon our verification that the piece is not damaged, we’ll refund the purchase price to the original payment card.

• International customers should call 800-735-1475 or email service@grayblush.com. We are not able to offer free return shipping for most international orders.

What to do if your piece is lost in transit or arrives damaged:

• Unfortunately, we can’t process returns or refunds for damaged pieces—but don't lose hope, read below!

• If your piece was lost in transit or arrived damaged, then it is subject to the claims procedures of the carrier and the insurer. If your piece is damaged, call 800-735-1475 immediately. We’ll help you navigate the process.

• Most importantly, make sure to photograph both the damage to the packaging and the piece, and retain everything for the claims inspection.